Common statuses
- Created - the customer has not completed the payment yet.
- In progress - the bank or payment provider is processing it.
- Paid - the payment has been confirmed.
- Captured - used for card payments that are authorised first and collected later.
- Expired - the payment was not completed or was declined.
When should I fulfil the order?
Do not rely only on the customer returning to your store. Confirm the status in the dashboard or through the server-to-server update described in the integration documentation.
A payment has been in progress for a long time
Do not mark it as successful automatically or ask the customer to pay again straight away. Check the current status in your transaction history first.
Ready for the next step?
Go to the right place, or open the technical guide if you are connecting dpay to your system.