Skip to content
Help Centre
Getting startedBusiness

How do I create and activate a dpay account?

dpay team

You create your account online. After registration, you verify the business or account holder, confirm your phone number, provide the required documents and make an activation transfer.

1. Create your account

  1. 1Open the registration page in the dpay dashboard.
  2. 2Enter your name, email address and password.
  3. 3Accept the required documents and submit the form.

2. Complete the verification form

The information we ask for depends on the account type. A business will usually provide its registration details, authorised representative, payout account and beneficial owners.

  • Have your tax number or the relevant register details ready.
  • Prepare documents for the representative and beneficial owners.
  • Provide the bank account you want to use for payouts.

3. Confirm your phone and provide documents

You confirm your phone number with an SMS code. The verification process will show you how and where to provide the documents.

Only send documents as instructed after you sign in. Do not send them to an email address you found elsewhere.

4. Make the activation transfer

Use the bank details shown in the dashboard and copy the payment reference exactly. Your account can be activated after the transfer arrives and the checks are complete.

Ready for the next step?

Go to the right place, or open the technical guide if you are connecting dpay to your system.